Privacy & Your Data

We're pretty straightforward about how we handle your info - here's the full story on what we collect and why

Let's Talk Privacy

Last updated: November 2024

Look, I get it - nobody actually enjoys reading these things. But since we're asking you to trust us with your project ideas and personal details, I figured you deserve to know exactly what happens with your information. We've been in the architecture game long enough to know that trust isn't just about pretty renderings.

This policy covers our website, emails, consultations, and basically any interaction you have with Ulvarion Thquinth Architecture. If something here doesn't make sense or you've got questions, just shoot us an email - we're real people and we'll answer in plain English.


What Info We're Collecting

We're not in the business of hoarding data for no reason. Here's what we actually need and why:

Stuff You Give Us Directly
  • Name and contact details (email, phone)
  • Project location and property info
  • Budget ranges and timeline expectations
  • Photos or docs you upload
  • Meeting notes and consultation details
Tech Stuff We Automatically Log
  • IP address and general location
  • Browser type and device info
  • Pages you visit and time spent
  • Referral source (how you found us)
  • Basic analytics through cookies

How We Actually Use Your Data

Here's where your information goes and what it helps us do:

Project Work: We use your details to understand your vision, prepare proposals, create designs, and keep you updated throughout the process. Pretty obvious, but worth stating.
Communication: Responding to inquiries, scheduling site visits, sending project updates, and occasionally sharing relevant case studies or sustainability tips we think you'd find useful.
Improving Our Service: Analytics help us see what portfolio projects people are interested in, which helps us showcase our work better. We also look at what pages people struggle with so we can make the site easier to navigate.
Legal Stuff: Contracts, permits, regulatory compliance - the boring but necessary parts of running an architecture firm. We keep records as required by professional standards in Ontario.

Who We Share With (Spoiler: Not Many)

We're not selling your email to random marketers or anything sketchy like that. Here's the actual short list:

  • Project Partners: Engineers, contractors, and consultants who need specific info to do their part of your project. They're bound by their own professional confidentiality requirements.
  • Service Providers: Our web host, email service, cloud storage - basically the tools that keep our business running. They only get access to what's necessary and have their own privacy policies.
  • Legal Obligations: If a court order or regulatory body legally requires it, we'll comply. But we'll let you know if we can.
  • With Your Permission: If you want us to feature your project in our portfolio or publications, we'll always ask first and get it in writing.

We'll never share your project details, contact info, or any sensitive data for marketing purposes without your explicit consent.


Cookies & Tracking Technology

Yeah, we use cookies - but the digital kind, not the delicious kind. Here's the breakdown:

Type Purpose Can You Disable?
Essential Keep the site functioning, remember your session, basic security Not really - site won't work properly
Analytics Google Analytics to see how people use the site Yep - adjust your browser settings
Preferences Remember your language or display settings Sure, but you'll have to reset each visit

Most browsers let you control cookies through settings. Just know that blocking certain ones might make the site less functional.


Your Rights & Control

Under Canadian privacy law (PIPEDA) and general principles of being decent humans, you've got these rights:

Access Your Data

Request a copy of what we have on file about you

Correct Mistakes

Update or fix any incorrect information

Delete Your Info

Ask us to remove your data (within legal limits)

Opt-Out

Unsubscribe from marketing emails anytime

Important Note: We might need to keep some info for legal or contractual reasons (like project records), but we'll always explain why if we can't delete something.

How We Keep Your Data Safe

Security's something we take seriously. Here's what we do:

  • SSL encryption for all data transmitted through our website
  • Secure cloud storage with encryption at rest
  • Limited access - only team members who need it for your project
  • Regular backups and security updates
  • Password-protected systems and two-factor authentication

That said, no system's 100% bulletproof. We do our best, but can't guarantee absolute security. If there's ever a breach affecting your data, we'll let you know ASAP.


How Long We Keep Your Data

We don't hold onto stuff forever. Here's our general approach:

  • Active Projects: Duration of project plus 7 years (architectural records requirement)
  • Inquiries & Quotes: 2 years if you don't move forward
  • Marketing Contacts: Until you unsubscribe or 3 years of inactivity
  • Financial Records: 7 years (tax law requirements)
  • Website Analytics: 26 months then auto-deleted

Changes to This Policy

Things change, laws get updated, and we might tweak how we do things. If we make any significant changes to this privacy policy, we'll update the date at the top and let you know via email if you're an active client. For smaller updates, just check back here occasionally.


Questions About Your Privacy?

Seriously, if anything here's unclear or you want to exercise any of your rights, just get in touch. We're here to help.

Contact Us Below

Get In Touch

Got privacy questions or want to exercise your data rights? Fill out the form below or use the contact details on the right.

Studio Details
Address

1245 Queen Street West
Suite 302
Toronto, ON M6K 1L5

Phone

(416) 555-0847

Email

studio@ulvarionthquinth.info


Office Hours
Monday - Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 4:00 PM
Weekend By Appointment
Ulvarion Thquinth Architecture

Queen West, Toronto